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---
id:
aliases: []
title: XY Problem
tags:
- authorship/other-for-now
- destiny/permanent
- status/not-started
- topic/transparency
- type/encyclopedia-entry
---
# XY Problem
> [!quote] [Wikipedia](https://en.wikipedia.org/wiki/XY_problem)
> The XY problem is a communication problem ...
> where the question is about an end user's attempted solution (X)
> rather than the root problem itself (Y).
> [!quote] [How To Ask Questions The Smart Way_ "Questions Not To Ask"](http://www.catb.org/~esr/faqs/smart-questions.html#classic)
> **Q:** How can I use X to do Y?
>
> **A:** If what you want is to do Y,
> you should ask that question without pre-supposing the use of a method
> that may not be appropriate.
> Questions of this form often indicate a person who is not merely ignorant about X,
> but confused about what problem Y they are solving
> and too fixated on the details of their particular situation.
> [!quote] [_How To Ask Questions The Smart Way_ "Describe the goal, not the step"](http://www.catb.org/~esr/faqs/smart-questions.html#goal)
> If you are trying to find out how to do something
> (as opposed to reporting a bug),
> begin by describing the goal.
> Only then describe the particular step towards it
> that you are blocked on.
>
> Often, people who need technical help
> have a high-level goal in mind
> and get stuck on what they think is one particular path towards the goal.
> They come for help with the step,
> but don't realize that the path is wrong.
> It can take substantial effort to get past this.
>
> **Stupid:** How do I get the color-picker on the FooDraw program
> to take a hexadecimal RGB value?
>
> **Smart:** I'm trying to replace the color table on an image with values of my choosing.
> Right now the only way I can see to do this is by editing each table slot,
> but I can't get FooDraw's color picker to take a hexadecimal RGB value.
>
> The second version of the question is smart.
> It allows an answer that suggests a tool better suited to the task.